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Healing Horizons: The Compass Health Consultancy's Odyssey in Elevating Healthcare Excellence


A healthcare revolution is taking place in Dubai, a dynamic metropolis where innovation meets tradition. Caroline Bilen, the trailblazing founder and CEO of The Compass Health Consultancy, has choreographed a journey that extends beyond consultancy to foster excellence in healthcare throughout the Middle East and Africa. Let us unravel the chapters of this transformative journey.


Setting the Compass: The Birth of Healthcare Innovation.

The Compass Health Consulting, founded in 2019, is more than just consulting; it is a source of innovation, training, and coaching for healthcare companies and professionals. Caroline, who holds a Bachelor's Degree in Nursing, envisioned a consultancy that knows the pulse of healthcare concerns and provides tailored solutions.


Navigating the Obstacles in the way: Forged in the Crucible of COVID-19.

The Compass Health Consultancy sprung from the ashes of the COVID-19 pandemic, much like a phoenix. Rather than surrendering to adversity, they persevered and established themselves as a key leader in healthcare consulting, training, and coaching across the Middle East and Africa.


The Mission: Training, Retaining, and Upscaling—A Triad of Excellence

Caroline's objective is clear: to teach, retain, and advance healthcare professionals throughout the MEA area. It's more than just checking boxes; it's about fostering a dynamic culture of health and safety. The Compass Health Consultancy offers recognized training courses, workshops, and coaching to improve critical thinking and career paths.


Blue Mirror AI and AORN programs are our exclusive offerings.

What distinguishes The Compass Health Consultancy is its exclusive use of Blue Mirror AI, a technological gem in the healthcare industry. They are also delighted to be the only supplier of The Association of Perioperative Registered Nurses (AORN) programs in the region. This exclusivity demonstrates their devotion to cutting-edge solutions.


From Gaps to Brilliance: The Safe Care Excellence Blueprint

The Compass Health Consultancy provides its Safe Care Excellence Blueprint to healthcare companies looking to embark on a transformational path. They identify the gaps, recommend specific skills and tactics, and provide value, advanced healthcare practices, and outcomes. It's more than just compliance; it's about achieving ZERO HARM and SUSTAINABILITY.


A Symphony of Services: Consultation, Training, and Coaching.

The consultancy's portfolio is a symphony of services designed to empower healthcare professionals and organizations. The Compass Health advisory is a one-stop shop for advisory services based on the Healthcare Safety Prescription P.I.L.L. framework as well as CME-recognized training courses provided in Arabic, French, or English.


Leadership in Action:

Caroline Bilen, a qualified trainer for Infection Control and Patient Safety programs, Lean Six Sigma Green Belt, and experienced healthcare consultant and trainer, is at the helm. Her leadership exemplifies innovation, quality, integrity, and a strong dedication to raising healthcare standards. The Compass Health Consultancy continues to pioneer in consulting, training, and coaching, it leaves an indelible mark on the healthcare landscape. It's not just about reaching new heights; it's about being the guiding compass for healthcare excellence in the Middle East and Africa—a journey that heals, empowers, and shapes the future of healthcare.



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